May 21, 2021
I’m Nora Tol and I’m happy you take the time and interest in me and my website. I use my website to share my passions, knowledge and experience, which I hope helps other people, bring them joy or inspires. Your website visit, audio plays and video views allow me to monetize this and earn money with the things that bring me the greatest joy. For this, I collect and store some personal information from you, which I’ll explain in a bit.
First let me clarify, that everything I digitally create is part of my company, ElNorado Productions. ElNorado Productions produces and optimizes websites, online content and music. ElNorado Productions is legally registered in The Netherlands as a “one man business“.
1 – About me:
8232 RK Lelystad
Chambers of commerce: 63332493
Contact ElNorado Productions with any of your questions, complaints or requests concerning your personal information. E-mail to: firstname.lastname@example.org or use the contact form on my website.
2- When Do I Collect Personal Information?
I collect and store your personal information when you:
- join one of my mailing lists,
- comment on my blogs posts or pages,
- buy something from my webshop,
- contact me using web forms on my website,
- e-mail me directly,
- chat with me on the live chat of my website or on messaging services,
- when you visit my website
I strive to limit this to only the information I really need. When I request information from you, I explain why I need this and ask your permission to receive this information.
3- Which Personal Information Do I Collect?
Basic Personal Information:
When you register for my website or webshop, I (might) ask / store the following information from you, for administration purposes:
- First- and Last Name (contactperson)
- Address(es) (home address, business address, postal address)
- Birthdate and Age
- IBAN or Bank Account information
- PayPal information
- Credit Card Number
- E-mail address(es)
- Phone number(s)
- Chat handles/nicknames for chat systems, like Skype, Teams etc
- Social Media accounts
- Website(s) (URLs)
- Materials to process your request (documents, photos, texts)
- Communication (enquiries you make to me via whichever way)
- Login information
3- Information From A Website Visit
While you visit my website, I collect some information from you through partners.
3a- Google Analytics
I use Google Analytics to analyze how my website is used. They collect the following data for me, which they store on their own server. They save this for 14 months, after your visit to my website:
a. your location (place, region, country)
b. IP address (anonymized)
c. which pages you viewed and how long for
d. your operating system
e. your web browser
f. your browse behavior (only with your explicit approval)
You can decline permission to store this info, at any time, via the cookie settings on my website.
With this data, I analyze how many people view my website, which pages are popular and where people are viewing from. I want to optimize the website and the information I offer, based on this info. I have an agreement with Google about how they process your information.
In the case of collecting your browse behavior, a (tracking) cookie gets placed on your computer. This cookie collects which websites you visit, so Google Ads can (potentially) show you personalized advertisements on my website. Also see article 6.
3b- Web Forms (contact forms on my website)
When using contact forms on my website, I clearly state for which purpose I collect your information and ask your permission to process and store your information using my website.
Some of my partners, or systems I use, log additional information – alongside of the fields you see in the forms. Please understand that your IP address gets logged by some of these systems, for the purpose of preventing abuse of the forms. This is for security reasons.
If you don’t want to agree with this, no problem. There are other ways to contact me!
3b.1- XXL Webhosting
My website is hosted by XXL Webhosting, with servers also known as Yourwebhoster.com. The information you provide in any contact form on my website, ultimately, are stored on their server – in my account. They could be stored for up to 12 months, after you filled out the form.
Look at https://www.xxlhosting.nl/voorwaarden to see how they treat your info.
My website uses the open source software, WordPress. When you comment to a blog or page, or you link to me (pingback), WordPress (possibly) also logs (in addition to fields you see in the form):
- Your IP address
- The referring page (link): The page from which you link to me, including a small preview of your page content
- Date and Time
See how WordPress treats your info: https://automattic.com/privacy/
3b.3- Gravity Forms
For my online contact forms, I (possibly) use Gravity Forms, a WordPress plugin. When you submit the form, Gravity Form additionally logs:
- Your IP address
Your information is sent through Gravity Forms and stored in WordPress, where it is stored for a maximum of 12 months.
See how Gravity Forms treats your info: https://www.gravityforms.com/privacy/
All my digital newsletters and mailings are sent via Mailchimp. When you subscribe to a newsletter, your basic personal information is stored on the Mailchimp server. You are asked to give permission for this, during your subscription on our websites. And you are asked to confirm by e-mail.
Sometimes, I add a category to your subscription, based on which submission form you’ve used. This profiling is just to ensure you only get mailings on topics you are interested in.
You can always unsubscribe. Every newsletter features instructions to unsubscribe at the bottom of every mailing. Mailchimp might sent you one more e-mail just to confirm.
See how Mailchimp treats your information here: https://mailchimp.com/legal/privacy/
My webshops (possibly) uses WooCommerce, a WordPress plugin. This stores all your personal information, orders (past and present) and login information. You can access all your information with your own account information.
I’ve made agreements with my partners about the cookies they use, while you are on my website. Understand that I have no control over how they manage their cookies. Please also read their privacy statements.
3b.7 Payment Processors – PayPal, Mollie
To (partially) process your payments through my webshop, I use the platforms Mollie and PayPal. Both process your name, address and payment information, such as your bank account- or credit card number, and possibly your e-mail address (which will be requested, in every case). They have taken the appropriate step to protect your information and have the right to use the data to improve their services. For this, they could share your information (anonymized) with others. Mollie and PayPal don’t store your information longer than needed and required by law.
Privacy Statement Paypal: https://www.paypal.com/privacy-center
Privacy Statement Mollie: https://www.mollie.com/en/privacy
3c Google Ads en Google Adsense
I use Google Ads to fill advertisement space on my website. With your permission, I place a cookie to collect data from you about which websites you visit. This info is collected by Google to gain insight in your behavior for the purpose of advertising.
I have a privacy agreement with Google in which I only allow Google to use data collected with Google Analytics for Google Ads. IP addresses are anonymized.
See how Google treats your info here: https://policies.google.com/privacy?hl=en&fg=1
3d Embedded content from other websites
Articles on my website may include embedded content (e.g. videos, audios, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.
4- Why Do I Need This Info?
When you order something from me, I usually need the information for the required paper work/administration and to provide you with the ordered product or service. Analytical data that I collect from you, is used to improve my website, like to delete pages that are hardly viewed or make changes to the navigation.
So, depending on which service, product or functionality you use, I process information, but always for one or more of the following objectives:
- To allow you to order products and services through my website and get the most of the services and best functionality
- To process your request as best as possible
- To inform you clearly, for instance to track your order, and do this as personalized as possible
- To advice and support you
- To meet legal requirements
- To answer your questions through social media, chat, e-mail, mail or phone
- To send you personalized newsletters or mailing
- To improve my website
- To monetize my website
5- Marketing and Advertising
I could (potentially) use your data to send you information about new services. I use e-mail, websites, live chat, social media, phone (or messaging services like WhatsApp) and ads for this. You can always object to this. Each mailing includes instructions to unsubscribe.
6- Do I Share Information With Others?
Sometimes, (partial) information gets shared. I collaborate with other companies and writers to offer you great new content, or developers to create cool new website functions. Only the strictly necessary and/or legally required information gets shared with them.
When I share your information, I make sure they don’t use your information for any other purpose. I also agree with them, to delete the info, as soon as they are no longer needed.
7- How I Treat Your Info and How Long I Store It:
I treat your data with care. I’m required to secure your information and be abe to restore it. To do so, I keep my systems up to date by using automated updates. Monthly backups are made of my ICT-systems, which always overwrite the last backup.
When you use my website, I protect your data by applying SSL-encryption and a strong password policy.
I take appropriate steps to protect your information, in attempt to prevent unauthorized access to it. I demand the same from the partners, with whom I shared your information.
Within my webshop, your order history is stored as long as the webshop exists and (possible) to maximum 5 years after.
When you react to a blog or article using the comment form, your comments are visible indefinitely. You can request to remove this via email@example.com.
Also see article 3 for more storage details.
8- Your Rights
On grounds of current Dutch and European laws, you have certain rights towards the way I handle your data.
You always have the right to view, change and limit which data I’ve stored from you or the data that is traceable to you. Contact ElNorado Productions with your requests. You’ll receive a reaction from me in 30 days. If your requests is processed, you’ll receive all information to the primary e-mail address I have on file for you, unless you already have access to everything through dashboards or profile pages.
9- Changes to Our Privacy Statement
I alter this privacy statement from time to time. It’s advised to check back regularly. This statement is not applicable on third party websites that have been linked from my website.
If you have any problems, please always contact ElNorado Productions via firstname.lastname@example.org. In the case of any problems that ElNorado Productions can’t fix for you, you can use your rights to privacy laws to complain to the Autoriteit Persoonsgegevens. Contact them here Autoriteit Persoonsgegevens.